General Ledger Issues
Problem: My trial balance is in balance but when I print my financial statements my balance sheet shows that it is out of balance.
Problem: I need to make entries into my new fiscal year but I am not ready to close my current fiscal year. Is it okay to make entries in the new fiscal year before closing the current fiscal year and do I need to change my accounting periods to reflect the new fiscal year before making the entries?
Payroll
Problem: How far into the next calendar year can I process payroll with out closing my previous year?
Problem: I used the wrong starting payroll check number the last time I processed payroll. Now when I try to process the next payroll I cannot start with the correct starting number. IO needs to change the starting number.
Problem: While my payroll checks were posting, my system locked up, power failed, network went down, etc.
Frequently Asked Questions
Frequently we are asked about commonproblems that occur from time to time. While scary, most can be resolved here or with a short consultation. We've detailed a few often-seen errors below.
Error 004 = Illegal File Name
Error 007 = error reads disk space exhausted (less common error message
Error 009 = No room in directory
Error 012 = Attempt to open a file which is already open
Error 013 = File not found
Error 014 = Too many files open simultaneously
Error 018 = Read part record error: EOF or file open in wrong mode
Error 021 = File is a directory
Error 024 = Disk Input-Output (I/O) error
Error 027 = Device not Available
Error 033 = Physical I/O error
Error 035 = Attempt to access a file with incorrect permission
Error 037 = File access denied
Error 039 = File not compatible
Error 040 = National Language Variants not set up correctly
Error 041 = Corrupt indexed file
Error 042 = Attempt to write on a broken pipe
Error 043 = File information missing for indexed file
Error 044 = Exact message unknown - UNIX specific
Error 045 = Attempt to open an NLS file using an incompatible program
Error 046 = Error message may vary - usually UNIX
Error 047 = Indexed structure overflow
Error 077 = Install ISAM module error
Error 105 = Memory allocation errorError 114 = Attempt to access item beyond the bounds of memory
Error 105 = Memory allocation error
Error 114 = Attempt to access item beyond the bounds of memory
Error 115 = Unexpected signal
Error 116 = Cannot allocate memory
Error 126 = Record size exceeds limit
Error 135 = File not found / File does not exist
Error 139 = Record length or key data inconsistency
Error 153 = Subscript out of range
Error 161 = Illegal intermediate code
Error 163 = Illegal character in numeric field
Error 165 = Version number incompatibility
Error 166 = Recursive COBOL CALL is illegal (mostly Btrieve)
Error 170 = System Program not found
Error 173 = Called program file not found in drive/directory
Error 187 = Runtime System not found on $COBDIR path
Error 191 = Terminal type not defined
Error 192 = Required terminal capability description missing
Error 198 = Load Failure
Error 199 = Operating system error out of defined range
Error 203 = CALL parameter not supplied
Error 213 = Too many locks
Error 225 = Program component not found
Error 226 = EXTERNAL file definition inconsistent
Error 227 = EXTERNAL data definition inconsistent
Error 228 = Could not allocate memory for EXTERNAL item